Getting Started

Help Center

Selling step-by-step

This step-by-step guide will walk you through the process of selling your products on our platform using the Dokan and WooCommerce setup. Follow these easy steps to start showcasing and selling your items.

Step 1: Sign Up or Log In

1.1. If you are a new user, click on the “Sign Up” button located in the top header of the website.

1.2. Fill in the required information on the registration page. Make sure to check the “Become a Vendor” checkbox to indicate that you want to sell items on the platform.

1.3. If you are already a registered user, click on the “Log In” button in the top header. Enter your credentials to log in.

Step 2: Access the Upload Item Page

2.1. Once logged in, you will see a “Sell Now” button in the top header. Click on it to go directly to the Upload Item page.

2.2. For new users who signed up in Step 1, the “Sell Now” button will lead you to the registration/login page. After successful login, you will be redirected to the Upload Item page.

Step 3: Upload Item Details

3.1. On the Upload Item page, start by uploading images of your product.

3.2. Add a descriptive title for your item.

3.3. Specify the price for your product. You can enter both the regular price and a discounted price if applicable.

3.4. Select the category that best fits your product.

3.5. Add relevant tags to help users find your product easily (optional).

3.6. Specify the item size, color, and brand if applicable.

3.7. Provide a detailed description of your product.

Step 4: Create Product

4.1. After entering all the necessary information, click on the “Create Product” button at the bottom of the page.

4.2. Your product is now live on the platform, and users can start discovering and purchasing it.

Congratulations! You have successfully listed your product for sale on KoshMosh. If you have any further questions or encounter issues during the process, feel free to visit our Help Center or contact our support team for assistance. Happy selling!

What you can sell on KoshMosh

Explore the catalog to discover the variety of items you can sell on KoshMosh. Below are the main categories and their subcategories for selling:

Clothing & Accessories

Women’s, men’s, and children’s clothing, footwear, and accessories.
New cosmetics, perfumes, and beauty products or gadgets.
Small tech accessories (e.g., headphones, smartwatches, phone cases).

Kids’ Clothing & Items

Kids’ clothing, footwear, and accessories.
Kids’ toys, furniture, and childcare equipment.

Homeware

Textiles, tableware, and home accessories.

Entertainment Items

Video game consoles, accessories, and games (except those featuring loot boxes and digital games).
Books with an ISBN code.
Tabletop/board games and puzzles.

Celebration & Holiday Items

Banners, flags & bunting.
Cards & envelopes (money envelopes, birthday cards, invitations).
Decorative lighting (string lights, paper lanterns, party lights).
Gift wrap & bags (wrapping paper, tissue paper, gift bags).
Holiday decor (figurines, nativity scenes, snow globes, stockings, diyas, menorahs).
Party decorations (non-plastic confetti, balloons, streamers, backdrops, cake toppers).
Table decorations (festive paper plates, place card holders, centerpieces, Seder plates).
Tree decorations (ornaments, tree skirt, tree topper).
Artificial wreaths (wreaths, Halloween wreaths).

Prohibited Items

If your item does not fit into a catalog category or falls under any of the following, it may not be allowed on KoshMosh:

Unlawful, unethical, or non-compliant with legal standards.
Counterfeits or items infringing on copyright or intellectual property rights.
Illicit reproductions without the copyright/IP holder’s consent (e.g., books, films, music, video games).
Items subject to age-rating classification with missing age-rating labels (e.g., video games, films).
Live animals, pets, items for wild or farm animals.
Items containing fur, reptile skin, shell, or ivory, excluding leather, sheared sheep wool, cashmere, and mohair.
Potentially unsafe or unhygienic items, including used cosmetics, underwear bottoms, bedding, towels, or piercings.
Sanitary products, detergents, cleaning chemicals, or similar items.
Prescription and non-prescription medicinal products, professional medical supplies, vitamins, food supplements, and health-related products.
Food, drinks, and other consumables.
Cosmetic items for animals.
High-tech electronics & gadgets, computer hardware, audio & video equipment, home appliances, electronic items for pets.
Furniture for adults, statues, paintings, drawings, home fragrances.
Kitchen tools or accessories used to make and store food.
Music and sports equipment for adults.
Hobby equipment — gardening, fishing, sewing, or outdoor equipment.
Stationery supplies for adults.
Fetish-related items or items promoting sex services.

Reporting Prohibited Items

If you spot a member selling prohibited items or violating our rules, please report them at report@koshmosh.com to help improve the community’s experience on KoshMosh.

Prohibited Items and Refunds

Refunds for items are not possible if they include prohibited items that we’ve had to hide or delete.

Pre-Listing Checklist

Before listing your item, ensure the following:

Items are clean, washed, or disinfected according to their material.
Any spots, defects, or flaws are included in the listing’s description and photos.
Electronics are safe to use, without damaged plugs, batteries, or cables.
All original instructions, manuals, or safety warnings are included if applicable.

Important Note

Uploaded items undergo an automated check to ensure compliance with our selling guidelines. This process usually takes up to 1 minute, but in some cases, it may take up to 1 or 2 days. If you purchase a Bump during this time, your order won’t be processed until the check is complete, ensuring a smooth selling experience on KoshMosh.

Buying step-by-step

This step-by-step guide will help you navigate the simple WooCommerce purchasing process to buy the products you love.

Step 1: Explore the Website

1.1. Visit KoshMosh.com and explore the wide range of products available. You can use the search bar or browse through categories to find the items you’re interested in.

Step 2: Find Your Desired Product

2.1. Once you find a product you want to purchase, click on the product image or title to view its details.

Step 3: Product Details Page

3.1. On the product details page, you’ll see information about the product, including images, description, price, and any available variations (e.g., size, color).

3.2. If applicable, select the desired variations from the options provided (e.g., choose a size or color).

3.3. Check the quantity field to ensure you are purchasing the right quantity of the item.

3.4. Click the “Add to Cart” button to add the item to your shopping cart.

Step 4: Shopping Cart

4.1. A confirmation message will appear, and you can choose to continue shopping or proceed to checkout.

4.2. To review your selections and proceed with your purchase, click on the shopping cart icon usually located in the top right corner of the page.

Step 5: Review Your Order

5.1. In the shopping cart, review the items you’ve added. You can adjust quantities, remove items, or apply any available discount codes.

5.2. Click the “Proceed to Checkout” button when you are ready to complete your purchase.

Step 6: Checkout

6.1. If you are a returning customer, log in with your credentials. For new customers, fill in the required information to create an account or proceed as a guest.

6.2. Enter your billing details and shipping address. Ensure the information is accurate to facilitate a smooth delivery process.

6.3. Choose your preferred payment method (credit/debit card, PayPal, etc.).

6.4. Review your order once more to ensure everything is correct.

Step 7: Place Order

7.1. Click the “Place Order” button to complete your purchase.

Step 8: Confirmation

8.1. You will be redirected to a confirmation page that provides an order summary and order number.

8.2. Additionally, you should receive an order confirmation email with the details of your purchase.

Congratulations! You’ve successfully completed a purchase on KoshMosh. Sit back, relax, and await the arrival of your chosen items. If you have any questions or encounter any issues, feel free to check our Help Center or contact our support team for assistance. Happy shopping!